How to get started with the system?

1. Create an account on the TrustMate.io website.

• Visit the website https://trustmate.io/.
• Click on the "Create Free Account" button at the top of the page.

If your store is built on one of the popular platforms, you can use a simple registration through a plugin.

• To do this, find and click on the tile with your platform on the list, then install the plugin on your store. (Logging into the platform may be required).

If you don't see your platform on the list of plugins, or if your store was created as part of dedicated solutions, click on the "Registration without plugin" button.

• Enter a valid email address that you want to use to create the account.

• Accept the terms of service and the data processing agreement and click "register".
• Provide your store's domain, your name, and contact number, and specify the type of business by choosing "services" or "store".
• Click "Create Company Account" to continue.
• Read about the system's features and proceed to the TrustMate dashboard.
• You will receive a registration confirmation along with a link to the login panel at the provided e-mail address.

2. Integrate your store with the TrustMate system.

• Log in to the TrustMate dashboard and go to the integrations -> platforms tab.

• Choose the platform on which your store is built.

• Follow the instructions to complete the integration.

• Go to integration settings on your platform and enable automatic review invitations send-out as well as company and product widgets.

3. Complete your profile.

• Return to the TrustMate dashboard and click on the person icon in the top right corner, then go to the "Settings" tab.
• Go to the "profile" tab and fill in:
  • company logo,
  • business description,
  • the industry in which your business operates,
  • contact details for your company, which will be visible on the TrustMate card,
• Go to the "company data" tab and fill in the billing details.
• Then in the "staff" tab, enter the details of the main administrator, the person responsible for settlements, and the technical support person.
• Then go to the "notifications" tab and enter the email addresses of people who should receive notifications and alerts regarding events on your account, such as information about negative reviews, weekly reports, or customer questions asked within the Q&A module.

And that's it! Now you can proceed to configure automatic review invitations send-out.